October 18

Is Skype A Reliable Tool To Use In Your Business?

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After using Skype for a number of years successfully without fear, they decided to shut down my system because they felt that it had been hacked.

I was using my Skype tool for my business every day. I had paid for a local number and unlimited usage for calls in the United States, Canada, and Puerto Rico. I gave out my phone number as a business number and trusted Skype to always be there for me.

The other day I made about 15 calls within an hour period and thought nothing of it. My normal usage was about half that per day with the time of each call approximately an average of 40 minutes. Well this being said, I got up the next morning and the Skype system sent me an email saying that my system had been shut down and suspended. They gave me instructions on how to get it back up and running and said that I would get back in 24 hours. So I followed the steps and never heard back from Skype so I sent a second request to get it back running and after more that 48 hours I got an email telling me what I needed to do, so I followed the directions. The directions said to change my password and then notify them that I had done it, which I did.

About 24 hours later I got an email saying that they had no record of me changing my password so I did it again. Now this is where I stand as of the writing of this article.

The main reason for writing this article is that Skype left me high and dry. I run a global network marketing business and need to have access to the system and I need it to be reliable. Currently since my system is down, no one can call me and I can’t call them unless I use my cell phone, but calls to other countries have to be made through penny talk.

I personally believe Skype will get my system back up and running but having a back up plan is something you should have in case you get shut down. Don’t say it can’t happen to you, because Skype has full control. You can only reach Skype people through email, there is no phone number to call, so you are left to operate on their time table. I have no idea of how much business I have lost and how many people have tried to call me and have not been able to get through. This is a serious problem and one that I will always have a back up plan for to never let this happen again.

Thanks for reading
Dr. Raymond Jewell


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